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Privacy Policy

This Privacy Policy describes how Akry collects, uses, and protects personal information provided by users of our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following personal information:

Name

Mobile number

Email address

Shipping and billing address

Order and transaction details

Payment-related information such as card or UPI details is processed securely by third-party payment gateways and is not stored by Akry.

We may also collect non-personal data such as IP address, browser type, and usage behavior for analytics and security purposes.

How We Use Your Information

Collected information is used to:

process and fulfill orders

communicate order updates and support responses

improve website performance and user experience

prevent fraud and unauthorized transactions

We do not sell, rent, or trade customer personal data.

Third-Party Services

We may share necessary information with trusted third parties only for operational purposes, including:

payment gateways such as Razorpay and PhonePe

courier and logistics partners

analytics and marketing tools

These third parties are obligated to protect your information in accordance with applicable laws.

Data Security

We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect data, no method of online transmission is completely secure. Users share information at their own risk.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve services.

Users can disable cookies through their browser settings, though this may affect site functionality.

User Rights

Users may request access, correction, or deletion of their personal information by contacting our support team.

Requests will be processed in accordance with applicable legal and regulatory requirements.

Policy Updates

Akry reserves the right to update this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

9961878913 [email protected] ALAN P KURIAN

61878913

Track Your Order

Thank you for shopping with Akry.

Currently, order tracking is handled manually to ensure accurate delivery updates.

How tracking works:

After placing your order on Akry, we process it with our shipping partner.

Once your order is shipped, tracking details will be shared via WhatsApp or SMS.

If you have not received tracking details, you can request them using the information below.

To request tracking details:

Please send the following details to our support WhatsApp number:

Order ID

Registered mobile number

📲 WhatsApp Support: +919778023831

⏱ Response time: within 24 hours

For faster support, please contact us during working hours.

1. Introduction and Agreement Acceptance

• Parties: Clearly identify the contracting parties and Owner is  ALAN P KURIAN
• Acceptance of Terms: State that by accessing or using the website, placing an order, or completing a purchase, the user agrees to be bound by the T&C.
• Minimum Age: A statement that the user is of legal age to form a binding contract.
• Changes to Terms: Reserve the right to update or modify the T&C at any time, and specify how users will be notified of changes.

2. Products and Services

• Product Descriptions: Include a clause stating that while you strive for accuracy, product images, descriptions, colors, and pricing are for illustrative purposes only and that you do not warrant they are error-free or current. This is especially important for a variety store.
• Pricing and Availability: State that prices and product availability are subject to change without notice. Reserve the right to limit the quantities of any products or services.
• Order Acceptance/Rejection: Detail when an order is officially accepted (usually upon shipping confirmation, not just payment/order confirmation) and reserve the right to refuse or cancel any order for any reason.
• Accuracy of Information: Include a disclaimer regarding the potential for occasional errors and reserve the right to correct them, even after an order is placed.

3. Payment and Billing

• Accepted Payment Methods: List all acceptable payment types
• Payment Terms: Specify when payment is done 
• Currency: Clearly state the currency used for all transactions.
• Taxes: Specify whether prices include taxes or if they will be added at checkout.

4. Shipping and Delivery

• Shipping Costs: Detail how shipping fees are calculated and displayed.
• Delivery Times: Provide estimated shipping and delivery timeframes, but clearly state that these are not guaranteed and you are not liable for delays outside your control 
• Risk of Loss: State when the risk of loss or damage for products passes from you to the customer

5. Returns, Refunds, and Warranties

• Return Policy: Outline the conditions for returns  It is best practice to link to a separate, detailed Return and Refund Policy.
• Refund Process: Explain the process for receiving a refund 
• Product-Specific Warranties: If different product categories have different warranties, address this. Generally, include a disclaimer of warranties except where prohibited by law.

6. User Conduct and Account

• Account Responsibility: If users can create accounts, state that they are responsible for maintaining the confidentiality of their account information and all activities that occur under their account.
• Prohibited Activities: List actions that are forbidden 
• Termination: Reserve the right to terminate or suspend a user's account and access to the website without notice for breach of the T&C.

7. Intellectual Property

• Ownership: Assert your ownership of all content on the website 
• Restrictions on Use: Prohibit the copying, reproduction, distribution, or commercial use of your content without your express written permission.

8. Legal and Liability Clauses

• Limitation of Liability: This is a key clause. It seeks to limit the amount of financial loss you can be held responsible for
• Disclaimer of Warranties: State that the website and products are provided "as is" and "as available" without any warranties, except those explicitly stated.
• Indemnification: Require users to defend and hold you harmless from any third-party claims resulting from their breach of the T&C.
• Governing Law: Specify the laws of which jurisdiction will govern the T&C of India 
• Dispute Resolution: Outline the process for resolving legal disputes India   

Contact us - [email protected] - Mail id

9961878913 - Phone number



All the products will be delivered to your location within 7 working days to your location

Return - if any return it should be done within 7 days of once product is delivered

No Replacement and exchange

Refund - if any refund it will be credited within 7 working days